Dubai International retains Middle East's Best Airport award

Dubai, UAE – April 30, 2012 – Dubai Airports continued its impressive form at the annual Business Traveller Awards held in Dubai last night, when it was awarded the ‘Best Airport in the Middle East’ for the sixth consecutive year.

“This award is high praise indeed as they are decided directly by our passengers. Our ultimate goal is to become the world’s leading airport, not only in size but in terms of the service we offer our customers. These awards confirm that we are on the right track and is testimony of our passengers’ appreciation of the service provided by our front-line staff and that of our stakeholders, including dnata, Dubai Duty Free, Dubai Police, Immigration and Customs,” said Anita Mehra, Vice-President Marketing and Corporate Communications at Dubai Airports.

Business Traveller’s ‘Best Airport in the Middle East’ honour recognises the quality of services provided such as check-in facilities, accessibility and transport connection, luggage handling, security checks and customs as well as availability of meeting rooms, restaurants and shopping. Award winners are selected by Business Traveller’s broad subscriber base as well as frequent flyers. Survey forms are included in Business Traveller magazine and sent to all regional subscribers who return them with their votes.

Dubai International is continually refining its passenger offering. This includes the expansion of the May I Help You programme last year to 500 staff and the launch last week of high-tech Information Zones that puts all the information passengers need at their fingertips.