DXB prepares Hangout@DXB surprises for passengers as spring break traffic set to hit peak this weekend
“An estimated 260,000 travellers are expected to pass through DXB every day from Friday through Monday and we want to remind those flying out of Dubai to beat the rush by arriving early to the airport and making the most of all the food, shopping and relaxation on offer,” said Anita Mehra, Senior Vice President Communications & Reputation.
“As part of this latest in a series of Hangout@DXB initiatives, we will be organising many activities including #musicDXB performances by solo artists as well as complimentary treats and surprise giveaways that are sure to delight our customers,” she added.
Mehra said the airport is also implementing a detailed operational plan and boosting staff levels between the kerb and the boarding gates, and working very closely with airlines, control authorities, and other business partners to ensure a smooth operation during the rush period.
Concourse D, which recently completed its first full year of operations, will have a little extra fun to offer passengers. In addition to the musical entertainment, passengers travelling out of Concourse D will get to play the popular virtual reality game Find Pedro to win prizes, take 360-degree virtual reality selfies, and enjoy complimentary cupcakes. A number of special offers have also been lined up at the facility to pleasantly surprise passengers.
To help ease flow of passengers through DXB during the holiday travel season, Dubai Airports has also issued travel tips for passengers.
Smart Travel Tips
• Be sure to check which airport and terminal you are departing from/arriving into beforehand. Passengers can confirm with their airline or check www.dubaiairports.ae
• Arrive early at the airport. It is best to leave a minimum of three hours for check-in and passport control. Take into consideration daily rush hours and available routes in calculating your commuting time to the airport.
• Leave extra time for your journey to the airport as the roads will be very busy. Please say your goodbyes at home.
• Check with the airline in advance for information on your baggage allowance. Irrespective of the allowance, a single unit of baggage weighing more than 32kgs will not be accepted at check-in. You should expect to be charged for baggage in excess of the limit set by your respective airline.
• Bags that are round or do not have a flat surface will be rejected at check in under a new baggage rule at DXB and DWC.
• It is always simpler to pack liquids, aerosols and gels (LAGs) in your check-in baggage. However, if you have to carry LAGs in your hand luggage, make sure they are in a clear re-sealable plastic bag. Each item should not be more than 100ml and the total content of all items should not be more than one litre.
• Beat the queues by checking-in online or using the self-service check-in kiosks in the departures hall. Customers with baggage can make use of the quick-baggage drop counters, while those carrying only hand luggage can proceed directly to Immigration.
• Remember to put anything metal – watch, jewellery, mobile phone, coins, belt – into your hand luggage well before you arrive at the X-ray machine. This will save time at security screening.
• UAE residents can now use their Emirates ID cards at immigration eGates/Smart Gates. Remember to carry your Emirates ID card.
• Using the e-Gate card helps avoid queuing at passport control, both while arriving and on departure. An eGate Card can be obtained from the General Directorate of Residency and Foreigner Affairs (immigration) for a fee. GDRFA have eGate counters in the departure areas of all terminals.