Dubai Airports Awards
2023
Best Airport Worldwide— Business Traveller Middle East Awards
Best Airport in Middle East— Business Traveller Middle East Awards
Gold Stevie® Award winner for Contact Centre of the Year— Stevie Awards for Sales & Customer Service
Silver Award for Health and Safety Management System— Royal Society for the Prevention of Accidents (RoSPA)
Merit Status— International Safety Awards 2023
Gold Winner in Best Customer Service— International Business Excellence Award (IBXA)
Best Employer Brands— LinkedIn MENA Talent Awards
2022
Airport of the Year— Aviation Business Awards
Best Aviation Sustainability Program (Environment pillar)— Sheikh Mohammed bin Rashid Global Aviation Award
Gold Stevie Award for Most Innovative Workplace Redesign During Covid-19— Stevie Awards for Great Employers
Best Airport in the World— Business Traveller Middle East Awards
Best Airport in Middle East— Business Traveller Middle East Awards
2021
Best Entity in Service Provision (Corporate Category)— Dubai Government Excellence Award
Dubai Medal for Special Recognition – The Unknown Soldier (Ahmed Buti Sabt Saeed, Security Department)— Dubai Government Excellence Award
Airport of the Year— Aviation Business Awards
World's Leading Airport— World Travel Awards
Best Airport in the World— Business Traveller ME Awards
Best Airport in Middle East— Business Traveller ME Awards
2019
Airport of the Year— Aviation Business Awards 2019
Tech Innovation of the Year for Realtime DXB— Aviation Business Awards 2019
Airport F&B Offer of the Year— FAB Conference & Awards
Best Airport Middle East— Business Traveller Awards 2019
Outstanding Achievement Award— Conde Nast Traveller Middle East Readers’ Choice Awards
2018
Outstanding Contribution to Business for CEO Paul Griffiths— CEO Middle East Awards 2018
Best Airport for Retail Environment (As voted by Millennials)— Travel Retail Awards 2018
Amin system - Improving Aviation Security— Aeronnovation Awards, GCAA
Airport Community App - Improving Passenger Experience— Aeronnovation Awards, GCAA
Best Airport in the Middle East— Business Traveller Middle East Awards
Business Continuity Global Award— Business Continuity Awards 2018
2017
5 Stars Rating for DXB’s Terminal 3 and Al Majlis— Global Star Rating Programme for Service Centres
Favourite Airport for Layover— Conde Nast Middle East
Middle East’s Leading Airport— World Travel Awards 2017
Airport of the Year for DXB— Aviation Business Awards
Aviation Executive of the Year for CEO Paul Griffiths— Aviation Business Awards
Aviation & Transport Company of the Year— Gulf Business Awards 2017
Recovery of the Year— BCI Middle East Awards
Industry Personality of the Year for Majed Al Joker, SVP Assurance & Control Authorities, Dubai Airports— BCI Middle East Awards
Continuity & Resilience Professional of the Year for Marwan Ibrahim, Director, Corporate Resilience— BCI Middle East Awards
F&B Offer of the Year (ME & India)— FAB Awards 2017
Asia Pacific Airport of the Year in 2016— Centre for Aviation (CAPA) Global Airport Leaders’ Forum
Best Service Center Director for Manager Moosa Miran, Head of Terminal 2, DXB—Dubai Government Excellence Programme Awards 2017
Best Field Employee for Reem Al Saffar, Manager Airside Projects—Dubai Government Excellence Programme Awards 2017
Best Airport in the Middle East— Business Traveller ME Awards
Government CSR Initiative— International Award Association
CSR Team of the Year— International Award Association
Managing Wellness at Work— World Congress for HRD
CSR Leader of the Year— World Congress for HRD
2016
Best Airport for Layovers (International & Region)— Conde Nast Traveller Readers’
Choice Awards
Airport Development of the Year for Concourse D— Aviation Business Awards
Oracle Excellence Award for Cloud Innovation— Oracle’s OpenWorld
Best Employer Brand on LinkedIn in the Public Sector— LinkedIn Talent Awards
Business Leader of the Year for CEO Paul Griffiths— Gulf Business Awards
Business Leader of the Year – Aviation for CEO Paul Griffiths— Gulf Business Awards
Best Airport in the Middle East— Asian Freight, Logistics & Supply Chain Awards (AFLAS)
Best Airport in the Middle East— Business Traveller ME Awards 2016
Best YouTube Campaign for ‘Surprise Guest at DXB’— The Moodies 2015
Level 2 of ACI’s Carbon Accreditation Programme for DXB & DWC
2015
Best Employee Learning— Service Olympian Awards
Best Airport— Ultimate Luxury Travel Related Awards
Favourite Airport for Layovers— Conde Nast Traveller Readers’ Choice Awards Middle East
Airport of the Year— Aviation Business Awards
Initiative of the Year for Dubai Airports & Le Clos)— Frontier Awards 2015
Best Airport (Middle East)— Asian Freight, Logistics & Supply Chain Awards (AFLAS)
Gold Award for Best Internal Branding— Transform Awards MENA
Overall Winner for Middle East & Africa— Routes Middle East & Africa Marketing Awards
Winner for over 20 million passengers’ category— Routes Middle East & Africa Marketing Awards
Middle East’s Leading Airport— World Travel Awards
Best Airport in the Middle East— Business Traveller Middle East Awards
Best Cargo Airport (under 1 million tonnes - DWC)— Air Cargo News
Most Supportive Approach to Travel-Retail— DFNI Awards
Airport of the Year— Air Transport News Awards
2014
Airport of the Year, Middle East & Subcontinent— Payload Asia Awards
Editor’s Choice Award for Tourism Excellence— Conde Nast Middle East Awards
The World’s Tallest Chocolate Structure (Burj Khalifa)— Guinness Book of World Records
Airport of the Year— Aviation Business Awards
Best Airport in Middle East— Sleeping in Airports Awards
Best Airport in Middle East, Europe and Africa— Frequent Business Traveller Awards
Middle East’s Best Airport— World Travel Awards
Best Airport Middle East— Business Traveller Awards
Airport of the Year— Air Transport News Awards
2013
Airport of the Year— Aviation Business Awards
Best Airport Food & Beverage Offer of the Year— FAB Awards
Employer of the Year— Middle East HR Excellence Awards
Aviation CEO of the Year— Gulf Business Industry Awards
Largest Indoor Illuminated Advertising Signage— Guinness Book of World Record
Best Employee Engagement (Public Sector)— Annual GCC HR Excellence Awards
HR Professional of the Year— Annual GCC HR Excellence Awards
Best Airport Middle East— World Travel Awards
Best Airport in the Middle East— Asian Freight & Supply Chain Awards
Air Cargo Hub of the Year— Supply Chain & Air Transport Awards
Best Airport in the Cargo- Middle East category— Air Cargo Excellence Awards
Best Airport Middle East— Business Traveller Awards
2012
Silver Award (Corporate Category)— Air Transport News Awards
Airport of the Year— Aviation Business Awards 2012
Best use of Social Media Platform by an International Airport— Social Media in Travel & Tourism Award (Smittys)
Best Airport, Middle East— Business Traveller
Employer of the Year— 4th Annual GCC HR Excellence Award
Best Airport (Cargo – Middle East)— Air Cargo Excellence Awards
Best Airport in the Middle East— Airport Service Quality Awards (ACI)
Most Improved Airport in the Middle East— Airport Service Quality Awards (ACI)
2011
Airport of the Year— Aviation Business Awards
Employer of the Year— 3rd Annual GCC HR Excellence Awards
CEO of the Year— 3rd Annual GCC HR Excellence Awards
Air Cargo Hub of the Year— Supply Chain and Transport Awards
Middle East’s Leading Airport— World Traveller Awards (ME)
Best Airport Middle East— Business Traveller (ME)
Best Airport (ME)— Asian Freight and Supply Chain Awards
Best Airport (ME)— Skytrax World Airport Awards
Best Airport (ME)— ACI’s ASQ Awards
Most Improved Airport— ACI’s ASQ Awards
2010
Best Customer Service— Best in Dubai 2010 (Ahlan!)
Air Cargo Hub of the Year— Supply Chain and Transport Awards (SCATA)
Middle East’s Leading Airport— World Traveller Awards (ME)
Best Airport Middle East— Business Traveller Middle East Awards
Best Airport - Middle East— Asian Freight and Supply Chain Awards
Best Special Needs Transport Facilities— Dubai Award for Sustainable Transport (Roads and Transport Authority)
Best Worldwide Airport— Business Traveller Awards
2009
World’s Leading Airport— World Travel Awards (London)
Middle East’s Leading Airport— World Travel Awards (Dubai)
Best Airport Middle East— Business Traveller Awards
Cargo Hub of the Year (3rd consecutive winner)— Supply Chain and Transport Award (SCATA)
Best Airport (Cargo) (4th consecutive winner)— Middle East Logistics Award
Middle East’s Best Airport (15th consecutive winner)— Asian Freight and Supply Chain (AFSC)
2008
The Single Largest Development in Aviation History in the Region— Newsweek (Arabic)
Best Long-Haul Airport— Selling Long Haul Awards
Best Airport Middle East— Business Traveller Awards (Germany)
Best Airport for Duty Free Shopping— Business Traveller Awards (Germany)
Best Team Award (Dubai Airports Team for Dubai Routes)— Dubai Government Excellence Programme
Best Foreign Airport— Zvezda.Travel.ru Awards, Moscow
UAE’s Top Developers Award— Construction World, Gulf Awards 2008
Best Airport in the Middle East— Business Traveller Middle East Awards
Best Airport in ME for Duty Free Shopping— Business Traveller Middle East Awards
Air Cargo Hub of the Year— Supply Chain and Transport Awards 2008 (SCATA)
Middle East’s Leading Airport— World Travel Awards 2008
Airport of the Year— Aviation Business Awards 2008
2007
World’s Leading Airport & Middle East’s Leading Airport— World Travel Awards
Best Airport Middle East— Business Traveller Awards, Germany
Best Airport of the Year— Aviation Business Awards (ABA)
2006
Outstanding Brand Name— Super Brands Award
Best Airport Worldwide— Conde Nast Traveller Awards
2005
Best Airport Middle East— Business Traveller Awards, Germany
Best airport Worldwide— Selling Long Haul, UK
Gold Award, Worldwide Airport— Buying Business Travel, UK
World’s Leading Airport & Middle East’s Leading Airport— World Travel Awards
Best Airport Middle East & Africa— ACI AETRA Award
2004
Best in the World— OAG (Official Airline Guide)
Best Airport Worldwide, Best in the Region; Best in Size— IATA Global Airport Monitor
Best Airport Middle East— Business Traveller Middle East Awards
Best Airport Middle East— Business Traveller Awards, Germany
World’s Favourite Airport— Conde Nast Traveller Readers' Choice Awards
Airport Marketing Award— Routes Forum
Best Airport for Overall Passenger Satisfaction— IATA Global Airport Monitor
Best design/layout in the world; best Duty Free facility— Conde Nast Traveller Readers' Choice Awards
2003
Best Airport Middle East— Business Traveller Awards, Germany
Special Recognition for Customer Satisfaction— Government Excellence Awards
Best Airport Middle East— Business Traveller Middle East Awards
Best Airport for Overall Passenger Satisfaction— IATA Global Airport Monitor
“Highly Commended” for Excellence in Airport Marketing— Routes Airport Marketing Awards
Best International Airport Worldwide— Conde Nast Traveller Awards
2002
Best International Airport Worldwide, Runners Up— Conde Nast Traveller Awards
Best Airport Marketing Campaign— Routes Airport Marketing Awards
Operational Excellence— Air BP Award
Best Airport for Overall Passenger Satisfaction— IATA Global Airport Monitor
Distinguished Government Department— Dubai Awards for Government Excellence
Best Airport Middle East— Business Traveller Middle East Awards
Airport Service Excellence Awards— Airport World and Insight Media
2001
Best Airport Marketing Campaign— Routes Airport Marketing Awards
Best International Airport Worldwide— Conde Nast Traveller Awards
Outstanding Advertisement— Air Transport World Award
Government Recognition for Customer Satisfaction— Government Excellence Award
Best Airport Middle East— World Travel Awards
2000
Highly Commended Best International Airport— Routes Awards
Best Airport in the Middle East— Seventh World Travel Awards
Best Technical Airport in the Middle East— It Datamatix Middle East Award
Best Airport Middle East— Travel Intelligence Middle East Award
1999
Best Ramp Safety Initiative— Air BP Operational Excellence Award
1998
Best International Airport— Business Travel World UK
Finalists Infrastructure Category— Flight International Aerospace Industry
Best Corporate Communications— Routes Awards
1997
Highly Commended Airport Operator of the Year— Frontier Marketing Awards
Best Duty Free Worldwide - 2nd— Business Traveller Reader's Poll
1996
Best International Airport— Business Travel World UK
1985
Airport Duty Free Operator of the year— Frontier Marketing Awards
Highly Commended Best Marketing Campaign - Operator— Frontier Marketing Awards
*****